Terms & Conditions
1. Acceptance of Terms
By using https://apexthrove.com or purchasing products, you agree to:
- These Terms & Conditions.
- Our Privacy Policy.
- Our Shipping Policy.
2. Order Process & Cancellation
- Custom Orders: All items are processed after purchase.
- Cancellations: Cancel within 24 hours for a full refund. After 24 hours, cancellations are not permitted.
- Price Changes: Prices may update without notice.
3. Payment
- Methods: Visa, Mastercard, PayPal, Apple Pay.
- Security: Payments processed securely via Stripe/PayPal.
4. Tracking Technologies
By using our site, you consent to:
- Cookies: Essential (e.g., cart functionality), analytics (Google Analytics), and marketing cookies (Facebook Pixel, TikTok Pixel, Snapchat, Pinterest).
- Social Media Pixels: Track ad performance and retargeting.
- Manage preferences via browser settings or our cookie banner.
5. Marketing Communications
- Email/SMS: Opt-in required. Unsubscribe via email footer or reply STOP to SMS.
- Third-Party Ads: Custom audiences created using anonymized data (e.g., Meta, Google Ads).
6. Intellectual Property
- ApexThrove Content: Logos, designs, and text are owned by us. Unauthorized use is prohibited.
7. Shipping & Delivery
(Integrated Shipping Policy)
- Processing: Orders take 1–4 business days to process.
- Options:
- Standard: 7–12 business days | €14.95 (tracking included).
- Priority Insured: 4–9 business days | €19.95 (tracking + insurance).
- International Orders: Customers pay customs/duties.
8. Returns & Refunds
- Returns: Unused items with tags within 30 days.
- Non-Returnable: Final sale/custom items excluded.
9. Limitation of Liability
- Not liable for indirect damages (e.g., lost profits) or carrier delays.
Contact Us
📧 contact@apexthrove.com